Toll Free:
1-800-290-9809

Your ZookaWare® 24/7 Support From Anchorage, Alaska USA


All ZookaWare products include 24/7 unlimited phone, email, and live chat support from our friendly support team in Anchorage, Alaska, USA.

We're so confident you'll love our 24/7 support, to prove it we calculate and post last months stats from all phone calls, live chats and help desk tickets. Our support ratings come from responses to an anonymous survey sent to every person after contacting us. Unfortunately dealing remotely with complicated computer problems we don't please everyone, but we're the only software company we know of bold enough to publicly post support stats. And we think you'll agree our response times are impressive.

ZookaWare Support Stats - June 2014

Average Live Chat Response Time:
Average Ticket Response Time:
Average Phone Call Resolution Time:
(includes hold time)
26 seconds
27.4 minutes
5.2 minutes
Overall Customer Support Rating:
4.4 out of 5 stars
5 Stars
4 stars
3 Stars
2 Stars
1 Star
75%
11%
5%
1%
8%
  • Speed Up Your PC
  • Remove Toolbars
  • Fix Browser Problems
  • Solve Error Messages
  • Fix DLL Error Popups
  • 3 Step Scan, Detect And Fix
More Info FAQ
  • We Remotely Fix All PC Issues
  • 100% Solution Guarantee
  • Fix Error Messages
  • Fix Unwanted Browser Changes
  • Remote Virus And Spyware Removal
  • Live Chat & Remote Support On Your Desktop
More Info FAQ
  • 3 Step File Recovery
  • Backs Up Files To 3 U.S. Datacenters
  • Automatic, Manual Or Scheduled Backups
  • Compression Speeds Up Backups
  • Encrypts Files Before Backup
  • 100% Data Backup Guarantee
More Info FAQ
  • 3 Step Scan, Detection And Removal
  • Detects Over 280,000 Spyware Threats
  • Daily Spyware Updates
  • Prevents New Spyware Infections
  • Automatic Or Manual Updates
  • Compatible With All Browsers
More Info FAQ

24/7 Phone Support

  • USA1-800-290-9809
  • Canada1-800-290-9809
  • Australia1-800-730-969
  • Ireland1-800-947-248
  • New Zealand0800-452916
  • Spain900-838434
  • UK0-808-189-1296
  • International1-907-270-7840